STILL USING
B2C SURVEYS
TO MEASURE COMPLEX B2B RELATIONSHIPS?

Encompass-CX is the leading
Client Feedback & Action Planning Platform for high value relationships

Explore Effective Client Retention & Cross-Selling Strategies with Encompass-CX

Encompass-CX offers innovative tools to improve your client retention & cross-selling strategies. By leveraging predictive analytics and client behavior insights, organizations can reduce churn, drive cross-selling, and enhance client experience. This software empowers strategic account teams to identify key areas for improvement while nurturing client relationships for long-term success. Start today and transform your approach to client retention strategies!

Encompass-CX introduces

AI-Guided Relationship Intelligence

Encompass-CX equips your account teams with AI-powered Agents that transform individual client feedback into proactive coaching and strategic guidance.

Strategic Account Leaders use Encompass-CX to
transform their teams from Transactional Vendors to Trusted Advisors,
eliminating commoditization and driving predictable revenue growth,

Encompass-CX AI Agents...

Identify who
is a Retention Risk
and who is open to
Cross-selling by name

Highlight Blind Spots where the account team doesn't know why the buyer feels this way

Assess what
the Account Team should do differently to retain and grow the account

Coach and train
the account on
how to change, driving retention and growth

To play, press and hold the enter key. To stop, release the enter key.

Dilemmas You Know All Too Well
✗ Your AMs work harder but clients still shop around
✗ Renewals become price wars, not value conversations
✗ Competitors win with “we do the same thing for less”
✗ Can’t predict which accounts will renew until it’s too late
✗ No visibility into which buyers truly advocate for you

What If Your Account Managers
Became Irreplaceable?

Encompass CX transforms strategic account teams using AI-powered relationship intelligence.

Instead of guessing, your team gets:

Individual-level relationship strength scores
AI-powered coaching to strengthen relationships
Predictive churn alerts before clients shop around
Strategies to convert detractors into advocates

Result:
Your accounts stop viewing you as a commodity

Meet Your AI Agent Team

Growth Architect Agent

I'm Ava, I keep your account strategy alive and data-driven, revealing where real growth hides and helping you stay a step ahead of your clients’ evolving priorities.

Client Health Agent

I’m Liam, your Client Health Agent I'm the steady pulse behind every account. I track SEQscore trends, sentiment, and engagement patterns to spot risks and opportunities early, so you can act before issues arise and build loyalty that lasts.

Action Planning Agent

I’m Blake, your Action Planning Agent. I'm the force that turns insight into impact.
When the data shifts, I launch the right playbook fast, from thank-you messages to strategic interventions, keeping every account in motion and every opportunity within reach.

Call Planning Agent

I’m Lexi, your Call Planning Agent. I'm your partner in purposeful dialogue.
I turn client data into smart call plans with tailored questions, insights, and strategies so every conversation builds trust, drives progress, and moves you from transactional to truly strategic

Developmental Coach

I’m Eli, your Developmental Coach Agent I'm focused on your long-term growth.
I pinpoint strengths, blind spots, and development opportunities, then craft a plan to help you lead with confidence and become the Trusted Advisor your clients rely on

"Encompass-CX helped us expand our focus on the need for better tools to measure client feedback consistently and gather insights that would drive change across the organization"