GAIN REAL-TIME VISIBILITY
Gain clarity into customer data with our cloud-based dashboard and allow visibility to those who need it.
GROW YOUR BUSINESS
Increase revenue, identify cross-sell opportunities, reduce churn, and turn at-risk clients into your best customers.
CREATE HAPPIER CUSTOMERS
Ensure that the perception of your product and service exceeds your customers’ expectations.
The Trusted Advisor's Tool to
Drive Targeted Client Relationship
Encompass-CX offers scalable B2B customer experience management software that collects, measures, and analyzes the buyer's journey to determine customer health.
By measuring crucial lifecycle touchpoints, we provide clarity into your accounts, products, and services so you can go beyond satisfaction and power a differentiated client experience.
How Encompass-CX Works
Collects
Encompass-CX gathers post-sale data points, service metrics, support tickets, onboarding assessments, and email exchanges in order to provide clarity into a company’s account.
Measures
Measuring the client experience is an extremely powerful tool for growth in any organization – if it is measured correctly, analyzed accurately, and delivered to those who can do something about it.
Distributes
By distributing the customer data to product and service teams, it's easier for businesses to achieve real-time visibility into revenue, renewals and retention.
Encompass-CX Integrations
