Customer Experience Management
Case Studies

Case Studies
customer experience management
Financial Services Case Study

Global Financial Services Company Breaks out of the Pack with Encompass-CX

The Encompass-CX management application improves the sales process, drives behavior change and increases retention to 96%.

customer experience management
National Distribution Center Case Study

National Distribution Center Exceeds Projections with 75% Growth in First Year

The Encompass-CX management application improves the sales process, increases retention rates and cross-sell opportunities, and grows revenue after first year.

customer experience management
Health Education Case Study

Health Education Company Increases Loyalty By 40%

A Boston-based company increases loyalty among key accounts 40% in three years with the help of Encompass-CX.

customer experience management
Information Technology Case Study

Tech Company Boosts Revenue By $500,000 In One-Year

Encompass-CX maximizes account value through increased retention and share of wallet.

customer experience management
Benefits Administration Case Study

Benefits Administration Company Identifies Unique Motivators

The Encompass-CX Management application helps DS Benefits increase retention and overall customer lifetime value.

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