Customer Experience Management
Check out our customer case studies. We’ve helped businesses around the globe improve their client relationships and gain real-time visibility into revenue, renewals and retention.
Financial Services Case Study
Global Financial Services Company Breaks out of the Pack with Encompass-CX
The Encompass-CX management application improves the sales process, drives behavior change and increases retention to 96%.
National Distribution Center Case Study
National Distribution Center Exceeds Projections with 75% Growth in First Year
The Encompass-CX management application improves the sales process, increases retention rates and cross-sell opportunities, and grows revenue after first year.
Health Education Case Study
Health Education Company Increases Loyalty By 40%
A Boston-based company increases loyalty among key accounts 40% in three years with the help of Encompass-CX.
Information Technology Case Study
Tech Company Boosts Revenue By $500,000 In One-Year
Encompass-CX maximizes account value through increased retention and share of wallet.
Benefits Administration Case Study
Benefits Administration Company Identifies Unique Motivators
The Encompass-CX Management application helps DS Benefits increase retention and overall customer lifetime value.