At Encompass-CX, we’re on a mission! We want to help companies go beyond satisfaction by improving the customer experience and increase the quality of your relationships from Transactional to Trusted Advisor. Encompass-CX offers a Customer Experience management software solution that measures the overall experience by gathering data from various sources. Most importantly, our software application provides real-time visibility into the overall health of account, product and service teams, and therefore offers valuable information and automated actions that can be used from the boardroom to customer-facing teams.
Furthermore, our software offers the following benefits:
Customers can reduce churn by accurately pinpointing which clients require attention.
Customers can increase revenue by identifying cross-sell and upsell opportunities, buyer behavior and also improve the user experience.
BUILD STRONG VOICE OF THE CUSTOMER (VoC) PROGRAMS
Our customers build strong voice of the customer programs (VoC) by quickly and easily collecting data in real-time.
POWER PRODUCT & SERVICE DEVELOPMENT
Power even more product and service developments by looking at how your customers use your solutions.
Learn more about how Encompass-CX makes it easier for businesses to improve the customer experience, gain real-time visibility into revenue, renewals and retention, and power voice of the customer programs (VoC) by scheduling a demo today.